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Hiring: Process and Documentation CoordinatorIloilo City

Department:
HR & Admin
Position Type:
Fixed Duration Contract
This Process and Documentation Coordinator role supports a construction company in Iloilo by documenting how work is performed and turning it into standardized SOP documentation that teams can follow consistently. You will conduct process interviews with department owners, consolidate existing references, create process mapping outputs (flowcharts and step guides), and maintain SharePoint document control with proper versioning, approvals, and retrieval readiness. This is a full-time contract role suited for someone who can write clearly, organize information, and coordinate review cycles across multiple teams in a project-based environment.

Core Responsibilities

  • Conduct process interviews and documentation sessions to capture current workflows and responsibilities

  • Consolidate scattered documents, forms, and templates into a controlled master set

  • Draft SOPs and work instructions with clear steps, roles, inputs, outputs, and required records

  • Create process mapping flowcharts using Visio or equivalent tools aligned to approved SOPs

  • Maintain SharePoint documentation repository structure, permissions, and naming conventions

  • Coordinate document reviews, track comments, apply revisions, and prepare final versions for approval

  • Manage document control practices including revision history, effective dates, and archiving of obsolete files

  • Create quick reference guides and simple training notes to support rollout and onboarding

  • Track a documentation register and provide progress reporting to leadership

Qualifications

  • Bachelor’s degree in Industrial Engineering, Business Administration, or a related field

  • 2–4 years experience in process documentation, documentation coordinator work, quality support, or operations support

  • Strong writing and editing skills for SOP writing and clear internal process documentation

  • Proficient in MS Office tools (Word/Excel/PowerPoint)

  • Comfortable using SharePoint libraries for document management and controlled filing

  • Experience with Visio or any process mapping tool for flowchart creation

  • Able to coordinate stakeholders, manage deadlines, and maintain consistent documentation quality