Hiring: Process and Documentation Coordinator – Iloilo City
Department:
HR & Admin
Position Type:
Fixed Duration Contract
Core Responsibilities
Conduct process interviews and documentation sessions to capture current workflows and responsibilities
Consolidate scattered documents, forms, and templates into a controlled master set
Draft SOPs and work instructions with clear steps, roles, inputs, outputs, and required records
Create process mapping flowcharts using Visio or equivalent tools aligned to approved SOPs
Maintain SharePoint documentation repository structure, permissions, and naming conventions
Coordinate document reviews, track comments, apply revisions, and prepare final versions for approval
Manage document control practices including revision history, effective dates, and archiving of obsolete files
Create quick reference guides and simple training notes to support rollout and onboarding
Track a documentation register and provide progress reporting to leadership
Qualifications
Bachelor’s degree in Industrial Engineering, Business Administration, or a related field
2–4 years experience in process documentation, documentation coordinator work, quality support, or operations support
Strong writing and editing skills for SOP writing and clear internal process documentation
Proficient in MS Office tools (Word/Excel/PowerPoint)
Comfortable using SharePoint libraries for document management and controlled filing
Experience with Visio or any process mapping tool for flowchart creation
Able to coordinate stakeholders, manage deadlines, and maintain consistent documentation quality